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Re: One of the key things they told us...

: ...was that they would be much more open in discussing the
: restoration with the customer than they were in the past,
: recognising that they had sometimes done the work they
: felt necessary in the past.

: If that does indeed transpire, I think it would be a great
: improvement.

: And yes, there were lots of dials in that
: cabinet!

Hi Mark

Did you get the impression that those dials could be available for servicing, or that they are strictly part of an archive and can't be released ? I am getting the feeling it's the latter, but it would be good to hear if you know different.

David

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