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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Omega Rubber on Titanium Clasp Watch Strap

I have an Omega Blue Rubber Strap on Titanium clasp. I bought it new 18 months ago for GBP 400.00 - I bought it as a replacement for the standard stainless steel bracelet for my Omega Seamaster Professional 300m, the strap was supplied & fitted by an Omega retailer/agent.

Problem - The strap has disintegrated at one end, where it affixes to the shoulder of the watch. I returned the strap to the retailer on the 8th May 2014.

Omega have had the strap for 6 weeks now, and the best they can come up with is.. "that the failuer of the strap is down to fair wear & tear"...

Background - I alternate between my other watches, so only wear the Omega Seamaster Professional 2-3 times a week.

I wonder what other Forum readers think of this Omega product support?

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