: Don't go near them! Just had a complete nightmare - utter
: incompetence - late despatching a watch I had specifically
: requested should be sent to the UK by a certain date, so it then
: had to be sent to our overseas location - except they then sent
: us someone else's watches...... and then suggested they would
: only send our (bought and paid for) watch when the incorrect
: order was sent back to them. Never again. Some financial saving
: just not worth the hassle and stress.
I have to agree with the reply above. I ordered a Baume and Mercier Classima Executive on the 26th of April and I'm still waiting for it, a month later! The excuse from the MD of the company - as they are not an authorised retailer they cannot offer a guaranteed delivery time and it depends on their suppliers. When I probed and asked if they had some sort of agreement in place with their suppliers he said no.
They might be the cheapest out there but be prepared to get very very annoyed and frustrated. They didn't offer any apology for the delay or an alternative. Deeply disappointed.