zOwie Omega Discussion Forum

I highly doubt you have scratched the crystal. I have been told by jewelers that this is very rare. I have had water spots on my Omega that appeared to be scratches, so I just ran the watch under warm water while rubbing my fingers across the crystal. Then when I dried it off, the spots were gone. Sometimes things like deodorant mist or household sprays can collect on the crystal and appear to be scratches, but they just wash right off.

Sapphire crystals are essentially as hard as diamonds, so you would really have to try to damage one. One jeweler even told me that if you cracked a crystal with the watch on your wrist, your wrist would probably be broken from the impact required to crack the crystal. I'd recommend cleaning your crystal thoroughly before assuming it is damaged. If it is truly damaged, chances are the crystal was defective in the first place. If so, send it back to Omega for repair/replacement.