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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: DeVille Question
In Response To: Re: DeVille Question ()

: John thanks very much for your replies, much
: appreciated. You may not continue to respond
: when you find out this watch was not
: purchased from an AD. I know, but I couldn't
: resist. Hang in there and tell me what I
: should do next. The seller is in California
: and offers a 1 year warranty. Understandably
: I am not thrilled by the prospect of having
: an unknown repair person messing with it.
: Should I start with him or send it to
: authorized Omega service at my expense. Or
: should I just live with the watch as is for
: now? Thanks again

Well, if you send it to Omega they are probably going to tell you they have to do a complete servicing on the watch, which will cost you about $275-$300 or so. This is what they did (free of charge under warranty) for both of my watches. Given that you will have to pay for a full servicing down the road anyway, I'd say save your money. If you can wind it, get it started, and find that it keeps good time while being constantly kept wound, I'd say "live with it".

If you don't have a watch winder or you plan to let the watch run down frequently, you may find that the problem gets worse (as it did for mine). In fact, I held off on sending mine in for warranty repair until I literally had to shake the watch like crazy to get it going. If that's the case, then I'd call the dealer you bought the watch fron and find out EXACTLY who they use to fix their defective watches. From there, I'd do some research to find out if the watchmaker/service center has a good reputation. If they do, send it in. If not, bite the bullet and pay to have Omega fix it properly.

One thing to consider is that Omega warrants all repairs for 2 years, so if you send it to them you get a 2-year Omega factory warranty on the work they did to repair the watch. Since this would most likely be a complete servicing, it's kind of like paying for a new 2 year warranty (in addition to getting your watch fixed).

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