zOwie Omega Discussion Forum

FYI, I contacted omega after I ordered my 2594.52.00 and then learned of the problems with 33xx. 2 weeks later i got the response below. BTW chrono without problems, running a total of +4 seconds over 4 days. Only problem is a crown that screws down everytime i try to wind.

I have viewed a few forums that have stated the 33xx (ie 3301) movement has had a lot of reliability issues. This is of some concern to me as i feel i have spent a considerable amount of money for a watch i hope to have for many years.

Is this true? Have the problems been fixed? How do I know if my watch will have the problems?

We thank you very much for your message and your interest shown in our brand.

Taking note of your concerns regarding the family of OMEGA 33XX movements, we would like to give you the following information:

After the initial introduction of the OMEGA 33XX movements, we did experience some teething problems with the chronograph function. Since then these problems have been identified and corrected as part of our continuous quality improvements. Following this, new improved versions of the calibres 33XX have been introduced.

Any watches with problems have been – and will continue to be – corrected under warranty on an individual basis by our Customer Services Centres. Due to the limited number of repairs within our Customer Service Organization as well as the continuous improvements no recall has been necessary.

As with all OMEGA products, the calibers 33XX are the object of continuous evolution to meet the highest possible quality standards.

We sincerely hope that this information will encourage you to continue to enjoy OMEGA’s fine timepieces.