zOwie Omega Discussion Forum

: I would take it to a a watchmaker you trust for him to examine and
: diagnose . . . . it you don't have one, go to the facility with
: your warranty paperwork.

: It is certainly possible for it to be stripped, although unlikely
: unless it has been used a great deal. But, errors and product
: faults can occur.

Its may be that a piece of trash, dirt or foreign object has deposited itself in the start thread of the crown or tube.
I would be very careful with this as it can end up stripping the tube assembly. It needs to be looked after by a watchmaker
and cleaned or replaced as needed. It happens fairly often and is not serious unless you strip the tube or crown.
jim