zOwie Omega Discussion Forum

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Re: Warrany

In Response To: Re: Warrany ()

: An update.

: After having sent them several emails all with read receipts, the
: last one being two weeks ago. I have not even had so much as a
: holding response. I phoned them on Tuesday, they promised me a
: call back, I still have heard nothing.

: I am surprised that a company which owns a brand such as Omega can
: or choose to treat their customers in this way, we are talking
: about a watch with a retail price of £2,000, not a piece of
: tat. I think it is a disgrace and to be honest it will make me
: think twice whether I should choose this brand again when I come
: to purchase my next watch.

: Regards,

: Boyster

I have heard from the Technical Manager at Swatch UK and although we agreed to differ, he has agreed to repair my watch as a gesture of goodwill if I send it to him direct.

Thanks for all your replies.

Boyster.

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Warrany

Re: Warrany

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1 wallclock secs ( 0.18 usr + 0.02 sys = 0.20 CPU)