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: but an alarming number posted similar problems with leaks,
: broken hands, bracelets falling apart (that just amazed me, after
: seeing that buff bracelet!)and terrible customer service.
Actually, most of the guest book responses were people shocked that this could happen and blindly running to other brands with no real concept what the issues involved were. An uninformed or foolish owner can screw up a Rolex or Ikepod or Patek just as easily as they can an Omega. .
Quite a lot of people have unreasonable expectations about what their watch can and cannot do. This I do blame the watch companies for! They seldom do much to clearly explain the limitations of their products. This leaves the general public to assume that expensive watches are indestructible and bullet-proof. Then people are surprised when they discover that these watches can be abused and broken just like less expensive ones.
The bracelet problem is well known and corrected several years ago. Look in the Seamaster FAQ under 'known problems' for more detail on that.
I'm sure you can find similar 'horror stories' from purchasers of other brands like Rolex and Breitling. These brands make good watches. But put them in the hands of the general public and a small percentage of chaos is bound to ensue.