Re: Week 12- GMT hostage vigil...
This is extremely poor showing, my experience as you know they only had my watch for 10 working days in the UK, have you considered emailing Omega, customer services lady, she seems very good at getting things sorted out!!!
email me if you want her contact details.
regards,
Tarkan
: My GMT has been at Omega PA for 12 weeks, now,
: with the infamous "hour hand
: problem". So far, my authorized dealer
: has admitted that Omega service in PA was
: "backed up", and could do no more
: to expedite. Three weeks ago, I called
: direct, and the customer service person said
: she'd "watch it" for me, whatever
: that means, and that she'd put a
: "target date", whatever that
: means, on it, of 9/26. I called again on the
: 27th, and she didn't know, but said that it
: was "in for testing", and she
: estimated about another week(!). I told her
: she'd hear from me again in 2 weeks.
: By comparison, I sent a Revue Thommen Airspeed
: Chronograph to RGM in PA, with a broken
: minute indicator. They replaced it with a
: new hand, regulated and tested it, and had
: it out in less than a week including finding
: the part. Billed me $50.
: So all this stuff about Authorized Dealers -vs-
: Grey Market seems like marketing hype to me,
: today. The $300-400 I spent at an Authorized
: dealer over what I could have picked it up
: Grey seems pretty wasted.
