I'm fuming at the moment. As written on these forums, when I received the watch the chrono was not reseting correctly, so I sent it back. A simple job. I've just had it returned to me and they have changed the seconds chrono hand for something completely different.

I am incredibly angry. I have spoken to them and just arranged to have it sent back insisting on them re-instating the original hand. My worry is that they broke the original, hence the change. I can't tell you how annoyed I am, not for me, but for the watch, treating a historic timepiece like this is disgraceful. I won't name the established London company as I want to give them a fair opportunity to put it right.

Question... if they have broken the hand, what would be the best course of action, has anyone been in a similar situation?

Anyway, here is a (poor camera-phone) pic of what they have done...

Stewart

: I thought I'd start a new thread as the pics buried in the old
: thread...

: Ref 3646M...

: more here:
: http://heuerville.wordpress.com/2010/10/24/autavia-45-ref-3646m/

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: Stewart