zOwie Omega Discussion Forum

John copied an email message from Maria at Omega that read in part as follows:

"The service cycle of mechanical watches equipped with the revolutionary Co-Axial Escapement is 6 to 8 years, depending on the conditions in which it is used."

But after being told by my AD that my Planet Ocean required service after 8-10 years, I wrote to Maria weeks ago:

"I have been told that watches with the Co-Axial movement require servicing after 8-10 years. But the Operating Instructions manual that came with my watch and the related sections on Omega's website state that all watches require servicing after 4-5 years. When should I first have my watch serviced?"

...and Maria responded...

"Like any high-precision instrument, a watch needs to be serviced regularly in order to work perfectly. Obviously, we cannot indicate the intervals for such work, which depends on the model, climate and the care taken by the watch's owner. As a general rule, service intervals are between 4 and 5 years, depending on the use of the watch."

I will also note that there is no information in the manuals or the Omega website to contradict the 4-5 year service interval position.

From where I sit it's still 4-5 years...plus more confusion.

I would suggest Omega clear this up by stating on their website that all (or some?) Co-Axial models are 4-5, or 6-8, or 8-10 years. They should pick a position and publish it. Because the threads here are only serving to confuse us.