I followed all of the content from the Heuer Collector’sSummit with great interest, but the one thing that struck me was the extensive stocks of replacement parts that they seem to have stashed away in their cupboards !

It made me think. I have a 2447T that seems to have been stored for years without a crystal, and not too surprisingly the dial is absolutely trashed. I have posted WTBs for a 2447T dial with no success, and to be honest it never crossed my mind that TagHeuer themselves might be a good service partner. So then comes the question… can others here share any experiences of servicing vintage pieces at TagHeuer ? My fears would be the usual things such as case polishing when not requested, insisting on replacing original parts with new (if they are considered to be damaged), and so on.