zOwie Omega Discussion Forum

Hello again,

The story continues. My dealer contacted me and brought me some very good news! At Omega Germany they found (in their drawer or something) an other brand new example of this particular watch. They will send it to the dealer right away. I get to check the new one together with the old one. In my opinion the best possible solution. Thought you might be interested. By the way thanks for your replies so far. Helps a lot.

Let you know when the watch is around my wrist.

Regards,

Erik

: Hello to you all,

: I need some advice. I recently bought a new Speedmaster Broad Arrow
: cal. 3303. Since the model isn't produced anymore, I got 30%
: off. The salesman told me; new old stock. All papers,
: certificates etc. are there. As far as I can say on this short
: term, no technical problems. Bought the watch from an original
: dealer (In 2002 I bought an new speedmaster date from this
: dealer without any problems). The next day I discovered the red
: dot seal was not intact. The red part on the case back was half
: a cm seperated from the red part on the case. I immedialteley
: took the watch back to the dealer. He assured me he never opened
: the watch, that it was new and that I had full warranty. He had
: to admit though that the seal was broken. He had no idea what
: coused this. At first he wanted to put on a new red seal
: himself, but I insisted on sending it back to Omega, to let them
: put the red seal on. My first qustion is:
: 1. Did I do the right thing? Since there is no replacement he
: cannot offer me a replacement.....and is is a very very nice
: watch!
: 2. Does anyone know if Omega checks the watch if they seal it
: again? Are they willing to seal it again at all? Does anyone
: know?
: 3. Any thoughts at all?

: Thanks for your reply, appreciate it!

: Regards,

: Erik