Re: $167.56 for a screw and glue?!
I thought this was a forum to discusses our experiences with Omega. The original post reflects the same problems and complaints that I have experienced over the last 10 years or more. I purposely did not mention any other brand because it is an Omega Forum. My friend a long time watchmaker and the Northeast service facility for Omega (The Watchmaker in Stoneham Massachusetts) still services Omega but has discontinued selling the product because of poor quality, terrible customer service as well as horrible parts availability. I have had 5 new watches and spent over $1400.00 repairing them. All for problems that should never occur on a watch never mine watches costing over $2000.00. I have tried every road with Omega to resolve these issues and after nothing but frustration gave up. Sorry if my experience with Omega has been terrible but if you read a good amount of posts, you don't see too many expressing good things about Omega. And maybe you can show me where the forum rules state you must be a happy Omega customer to participate here. I just wanted to let the original poster know he was not alone with trying to deal with people who could care less about you after the sale. And yes I still would never purchase another Omega, and I will continue to read this forum, sorry if it bothers you.